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The Power of Questions: Donor Cultivation from Getting the Meeting to Getting the Gift
‘Ask, don’t tell’ is the mantra of more than effective communications—it’ll help you pose the kind of questions that lead to faster and better asks.
Active Listening: An Essential Skill for Effective Donor Cultivation
Some fundraisers are born listeners. The rest can be taught. Learn how.
The Science (and Art) of Persuasion
Social psychology has a thing or two to say to us fundraisers. Listen up!
Solicitation Preparation: The Keys to a Successful Ask
Like painting a house, 90% of a good ask is all in the prep. Do you prep like a pro?
It’s About Time: Managing Your Most Precious Resource
Work better, not harder, and make time for your most important priorities.
Pivoting - The Secret to Successfully Handling Difficult Donor Conversations
Reframing is the difference between stopping a conversation dead in its tracks, or moving forward with cultivation and an ask
Effective Donor Cultivation Techniques
Moves management is at the heart of major gift fundraising. How are YOUR moves?
Metrics That Motivate
Looking for metrics to measure your fundraising workforce? Learn how to pick ones that fit YOUR organization.
Storytelling: The Fundraiser’s Most Persuasive Tool
Give a prospect data and you’ll put her to sleep but tell her a good story about your charity’s mission and you’ll have her on the edge of her seat and repeating it to a friend. Which one are you doing?
Asking for the Largest Gift of Your Career: A Bequest
A Baker’s Dozen different ways to ask for a bequest, none of which mention death, dying or taking funds away from the grandkids (you didn’t think that was possible, huh?)
The Seven Secrets of Successful Solicitations
Solicitation is a many-splendored thing. Learn all seven facets.
Amping Up Your Ask: Secrets of Solicitations for Your Organization’s Volunteers
Do your volunteers and board members ask for some of your largest gifts? If they do, this training may be the only instruction they’ll ever need.
Negotiation: Getting What You Need
Like the Rolling Stones said, ‘You can’t always get what you want.’ With effective negotiation skills, however, you can get what you need.
Management Essentials: Getting Comfortable with Giving Feedback
Do you know what the most valuable kind of feedback is? If you don’t, you’re probably not managing correctly.
Management Essentials: Coaching Employees to Higher Performance Levels
Coaching is managing’s secret weapon: you can leverage better performance out of the same staff for the same cost. Are you asking the right questions?
Management Essentials: Effective Delegation Skills
‘Poor staff performance’ can often be ineffective managerial delegation in disguise. Stop pointing the finger and start figuring out how to delegate more effectively.
Leading Effective Meetings
Do you like banging your head against the wall? Apply these eight simple rules and call me in the morning if the pain doesn’t stop.